CookiesIf you have an account and log in to our site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

 

When you log in, we will also set cookies to save your login details and screen display preferences. Login cookies last for two days, and screen options cookies last for one year. Selecting "Remember Me" keeps your login active for two weeks. Logging out removes the login cookies.

 

If you edit or publish an article, a cookie will be saved in your browser indicating the post ID of the article. This cookie expires after one day.

 

While you browse our site, we track:

 

•Products viewed – to show you recently viewed products.

•Location, IP address, and browser type – to estimate taxes and shipping costs.

•Shipping address – to process your order and provide accurate delivery estimates.

 

We also use cookies to track cart contents while you shop.

 

Purchase Data

 

When you make a purchase, we collect information such as your:

 

•Name, billing and shipping address, email, and phone number

•Payment details (processed securely through third-party providers)

•Account information (username, password, if you choose to create one)

 

We use this information to:

•Process and fulfil your orders

•Send order confirmations and updates

•Handle returns, refunds, and customer support

•Improve our store and customer experience

•Send marketing messages (if you opt in)

 

If you create an account, we store your name, address, email, and phone number for faster checkout in future orders. We retain order information for seven years for tax and accounting purposes.

 

Who on Our Team Has Access

 

Our team members (Administrators and Shop Managers) can access:

•Order details (purchases, order history, shipping details)

•Customer information (name, email, billing and shipping address)

 

This access is necessary to process orders, handle refunds, and provide customer support.

Payments

 

We accept payments via PayPal and Stripe. When processing payments, some of your data is shared with these providers, including the purchase total and billing information.

 

•PayPal Privacy Policy

•Stripe Privacy Policy________________________________________

 

 

Data Retention

 

•Comments left on our site and their metadata are retained indefinitely.

•Registered users can see, edit, or delete their personal information (except usernames).

•Website administrators can also access and edit this information.

 

Your Rights Over Your Data

 

If you have an account or have left comments, you can request an exported file of your personal data or request its deletion. This does not include data we must retain for legal, security, or administrative purposes

 

Where We Send Your Data

 

We collect visitor comments to send to the Akismet anti-spam service. This includes your IP address, user agent, referrer, and site URL, along with any personal details provided in the comment.

 

We also share your name, address, and email with Royal Mail to enable parcel tracking.

 

How We Protect Your DataWe implement technical, physical, and administrative measures to safeguard your personal data from loss, misuse, unauthorised access, disclosure, and alteration. Our security measures include:

 

•Firewalls

•Data encryption

•Anti-virus and malware protection

•Protection against malicious attacks

 

While we prioritise securing our systems, you are responsible for safeguarding your account credentials and ensuring your personal data is accurate and up to date.